Win more direct bookings from WhatsApp enquiries
Every direct booking saves you the commission an online travel agent would take. Guests often message on WhatsApp to ask about rooms, rates, meals or a wedding, and they book where they get a quick, friendly answer. OakDeal replies instantly from your facts, collects dates and guest count, and hands the enquiry to your reservations team to confirm, then follows up on quotes for weddings, groups and long stays.
Where hotels, resorts and homestays leads come from
OakDeal keeps every lead in one place, tagged with its source, so you can see which channel brings buyers.
- Google Maps and hotel listing
- Click-to-WhatsApp ads
- Website
- Phone calls
- Repeat guests
What goes wrong without a system
Enquiries at all hours
Guests ask about rooms late at night when the front desk is thin.
Losing guests to booking sites
Slow replies push guests to book on a travel site, and you pay the commission.
Banquet and wedding leads go cold
Big-ticket event enquiries need a quote and steady follow-up.
Same questions again and again
Check-in time, pets, parking, breakfast.
How OakDeal works for hotels, resorts and homestays
- 1
Every lead lands in one inbox
WhatsApp chats, website enquiries and direct leads such as calls and walk-ins, each tagged with its source.
- 2
AI replies in seconds
From your own facts only, in the languages you choose, at any hour.
- 3
Leads are scored with a reason
Hot, Warm or Cold from what actually happened, so your team calls the right people first.
- 4
A person takes over at the right time
When the lead asks for a human, wants to book, or the AI is not sure. One tap to take over.
Facts to give the AI
Write these once. The AI answers only from them and hands anything else to your team.
- Room types, rates and seasons
- Meal plans and inclusions
- Check-in, check-out and policies
- Banquet capacity and packages
- Location and how to reach
- Never confirm a booking without the team
A follow-up plan that runs itself
Follow-ups go out within business hours and stop when the lead replies, buys or opts out.
- 30 minutesReservations confirms availability
- Day after quoteCheck in on wedding or group quotes
- Before arrivalDirections and check-in details
- After stayThank-you and invite to return
Questions from hotels, resorts and homestays
Can OakDeal check live room availability?
Not yet. The AI shares rates and policies from your facts and passes the dates to your team to confirm. That keeps you from double bookings.
Is it useful for wedding and banquet enquiries?
Yes. These are high-value leads with long decisions. OakDeal collects the date, guest count and budget, and keeps following up on the quote.
Can small homestays use it?
Yes. A single owner can run OakDeal from a phone. It installs like an app on Android and iPhone.
Also built for
Travel agencies and tour operators
OakDeal answers holiday and tour enquiries on WhatsApp in seconds, collects dates, travellers and budget, and follows up on quotes until the trip is booked.
Travel and eventsEvent planners and wedding venues
OakDeal answers wedding and event enquiries on WhatsApp in seconds, collects date, guest count and budget, books venue visits and follows up until the booking.
Property and homeReal estate
Answer property enquiries from portals, ads and WhatsApp in seconds. OakDeal qualifies buyers by budget and location, books site visits and follows up.
See all industries · Read our guides on WhatsApp sales and lead follow-up